Experience Design

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Design That Actually Gets Used

Most redesigns fail for the same reason: nobody watched a real person try to use the old version first. We start with research, not a mood board, then design interfaces for web, mobile and commerce that people actually complete tasks in. Same design system, same team, from wireframe through to launch.

Our Process

Our process

Understanding your users and their real workflows, not assumptions about them.

Structuring content and flows so the product makes sense before visual design starts.

Low-fidelity flows tested and refined before visual polish is applied.

A design system applied consistently across every screen and state.

Developer-ready files and specs, plus support through implementation.

Redesigning a product nobody's actually watched a real user try to use? Let's start with research.

Talk to an Expert

Experience Design Services We Offer

UI/UX Design

Interface design grounded in real user research, not just visual trends.

Website & Product Design

Design that balances brand identity with usability across web and product surfaces.

Mobile Experience Design

Mobile-first design for how people actually hold and use their phones.

Commerce Experience Design

Checkout and shopping-flow design that reduces drop-off.

Why Choose Infigrity for Experience Design?

Research Before a Single Screen

User interviews and usability findings shape the structure first - we don't skip straight to visual design.

Redesigns, Not Just Greenfield

Most of our experience design work redesigns an existing product, working within what's already there and already working.

One Team From Design to Build

Our Web, Mobile App and E-commerce teams build from the same design system, or we hand off developer-ready files if your team builds in-house.

One Design System, Every Surface

Web, mobile and commerce interfaces stay consistent as your product grows, instead of drifting apart screen by screen.

How We Work With You

Time & Material

For a design system that will keep growing across new products and screens.

  • Change scope as requirements evolve
  • Pay based on work delivered
  • Sprint-based delivery and review
  • Full visibility into progress

Dedicated Team

Extend your team with designers who work inside your existing product process.

  • Resourcing matched to your exact needs
  • Direct daily collaboration with your team
  • Scale the team up or down as needed
  • Guaranteed committed hours

Fixed Price

For a clearly scoped design project with a defined deliverable set and timeline.

  • Scope agreed upfront
  • Milestone-based delivery
  • Fixed timeline and budget
  • Best for well-defined projects

Frequently Asked Questions

Both - research (user interviews, competitive analysis, usability testing where relevant) informs the structure before we get to visual design, rather than skipping straight to screens.

Yes - a large share of our experience design work is redesigning an existing product, not just greenfield builds, working within what's already there where it's working.

We can - our development teams (Web, Mobile App, E-commerce) work from the same design system, or we hand off developer-ready files if your team builds in-house.

A focused product redesign usually runs 6–10 weeks depending on scope; a full design system for a larger platform runs longer - scoped precisely after the research phase.

Have an Experience Design project in mind? Let’s build it.